FAQ

Frequently Asked Questions

Shipping & Returns

All PEPPER ELECTRONICS will ship FedEx Ground. Please allow up to two [2] weeks from time of purchase for shipment notification.

All sales are final. If you find fault in your product upon arrival, please contact me immediately.

Review WARRANTY information below.

Power Supply

All PEPPER ELECTRONICS require standard 9v DC 2.1mm center negative power supply unless otherwise specified. Make sure you use the correct power as incorrect power could result in damage to the circuit.

Power supplies not included with purchase.

Custom Orders

PEPPER ELECTRONICS does not take custom orders. If you’re looking for a specific pedal, please send a message with your request and subscribe to our newsletter. Maybe you’ll see it in a future release!

Endorsements / Discounts

PEPPER ELECTRONICS does not offer endorsements of any kind. Any discounts will be provided through our newsletter or clearly stated and reflected in the online store.

Privacy Policy

All customer data acquired during the checkout process is used exclusively for order fulfillment, newsletter dissemination, and warranty procurement.

PEPPER ELECTRONICS will never expose or sell your data.

Contact me if you would like to have your data purged.

Limitation of Liability

PEPPER ELECTRONICS will not be held liable for damages resulting from the failure of its products. Such damages may include, but are not limited to: loss of profit; damage to other equipment; damage arising from the use or misuse of the product; or damage arising from the inability to use the product.